Frequently Asked Questions
Are there any preventative health measures recommended?
The University environment consists of large numbers of people who are in close contact which means that you may be in a high risk group for mumps, measles, rubella and meningitis C. All these are potentially serious illnesses which can be prevented by vaccination. It is strongly recommended that at the start of your studies you make an appointment with your General Practitioner or nurse to arrange to have these vaccinations.
What if I have any health worries or feel unsure of the seriousness of my illness?
If you have any medical problems or worries you can obtain advice from the medical practice you register with. Advice can also be obtained by telephoning NHS 24 on 08454 24 24 24. They are open 24 hours a day, 7 days a week.
What do I do if I am on medication for a long standing illness?
Students who have long-term conditions, such as epilepsy, asthma or diabetes, are encouraged to attend the GP practice they register with on arrival in Aberdeen. This provides an opportunity to discuss continued treatment and management of diagnosed conditions.
What if I have a diagnosed mental health illness or problem?
If you have been receiving treatment/support for a mental health illness/problem you are encouraged to discuss continued treatment with your doctor on registering with a practice. This will provide an opportunity to identify appropriate support networks if/when required.
You should also contact the Disability and Dyslexia Service on 01224 262103, www.rgu.ac.uk/dds. They can offer advice and arrange support that may be required during your studies.
Where can I seek advice on contraception?
Contraceptive advice and prescriptions are available from your registered GP free under the NHS. Independent contraceptive advice can also be sought from the Family Planning Clinical at Square 13, 13 Golden Square, Aberdeen, which is open Monday-Saturday. Tel: 01224 642711.
What do I do if I think I might be pregnant?
It is important to seek out medical advice as soon as possible, irrespective of your decision on whether to continue with the pregnancy. It is wise to visit early so medical assistance can be of help to you from the outset. Independent advice can also be sought from the Family Planning Clinic at Square 13, 13 Golden Square, Aberdeen, which is open Monday-Saturday. Tel: 01224 642711.
What if I am worried about sexually transmitted diseases?
Your GP will offer advice related to sexual health regardless of your sexual orientation. If you think you may have symptoms of a sexually transmitted disease contact The City Clinic (Genito-urinary Medicine), Woolmanhill Hospital, Aberdeen (telephone 01224 555555 to arrange an appointment). Seek help if you think you are at risk or as soon as symptoms appear.
What if I have personal problems or worries?
You can seek help with personal worries or problems by contacting the Student Counselling Service and arranging to speak in confidence with a counsellor (telephone 01224 262120 or email email@example.com).
What if I have worries or concerns related to my course?
Discuss your worries or concerns with your Personal Tutor initially. They will be able to advise you how to get help from any other University services best suited to assist with your specific concern.
What if I am concerned about a flatmate/friend that is unwell?
Keep a regular check on your flatmate/friend. If they appear to be suffering from a medical problem and their symptoms worsen or do not improve, encourage them to make an appointment to see their doctor. Seek out advice from NHS 24 who can advise how best to help.
What do I do in an emergency?
Only in extreme emergencies telephone 999 or use the Accident & Emergency Services at Aberdeen Royal Infirmary (ARI). Out of hours and at weekends you can telephone the Medical Practice you are registered with to hear advice on what to do in urgent situations. You can also contact NHS 24 on 08454 24 24 24 for advice.
What do I do if I change my address during my stay in Aberdeen?
It is important to advise your GP practice immediately of any change in address as failure to do so could result in you being removed from the doctor's list.
What do I do if I am unwell during my holidays away from Aberdeen?
If you are registered with a practice in Aberdeen and become unwell whilst away from the city, you can be seen by a local Medical Practice as a temporary resident. This is also what you should do if at home during vacations. Each practice will be able to provide you with information about this should it occur.